Robi
‘My Robi’ app stands beside customers amid Covid-19 crisis
Robi, a leading digital service provider of the country has stood beside its customers with the mobile application platform - 'My Robi' to ensure uninterrupted and comfortable telecommunication services during the ongoing Coronavirus pandemic.
Robi recognized as world’s best socially devoted brand
Robi Axiata Limited has been recognized as the best socially devoted brand in the world for the first quarter (Q1’20) of 2020 by unified social media marketing platform and online analytics organization ‘Socialbakers’.
The ranking is based on a company’s score against three criteria; the number of fans and followers on its social media platform, response time and response rate, said a press release.
According to Socialbakers’ analysis, Robi topped the list with more than 11 million fans, an average response time of 6 minutes and a stunning response rate of 99.75 percent.
That means almost every query that was placed by the customers on Robi’s social media platform has been answered promptly in a quickest possible time, the press release said.
As a customer centric company, Robi strives to provide 24/7 correct, real-time and engaging responses to its customers and fans over the social media platform with its adequately trained resources.
Regular benchmarking of online response rate and adoption of state-of-the-art technology, tools and techniques have allowed Robi to top the global chart of Socialbakers.
Robi-Airtel unveils unbeatable offers
Robi has recently introduced a low voice call rate in the market, offering 47 paisa per minute by recharging only Tk 47 taka.
Robi offers doctors 33GB free data for 6 months
Leading private mobile operator Robi has come up with a special internet offer for 27,000 doctors registered with the Directorate General of Health Services (DGHS).
Robi cuts data price by 60 pc for selected packages
Mobile operator Robi has reduced data price by 60 percent considering the crisis situation due to coronavirus outbreak.
Robi’s Managing Director and CEO Mahtab Uddin Ahmed said despite having revenue shortfall of around Tk 4 crore daily (16 percent reduction on daily revenue), Robi decided to reduce data price by 60 percent in selected packs.
The voice call price was also revised downwards considerably, he said in a press statement on Monday.
Robi initiates real-time SMS-based Corona alert service
Using advanced data analytics solutions, Robi Axiata Limited has come up with a unique solution to send out SMS-based Corona alert service in parts of Dhaka.
Robi brings cloud-based SME solution ‘Amar Hishab’
Robi, a digital services provider has recently introduced ‘Robi Amar Hishab’, a cloud-based solution for Small and Medium Enterprises (SMEs).
Robi launches country’s first ever VoLTE service
The leading digital service provider of the country, RobiAxiata Limited has launched the Voice over LTE (VoLTE) service in the country for the first time.
AMTOB gets new president
Association of Mobile Telecom Operators of Bangladesh (AMTOB) recently elected Mahtab Uddin Ahmed, Managing Director and CEO of Robi as its new president for the next 2 years.
Bdapps holds developers’ conference at UIU
Bdapps, a leading mobile app store of the country, has recently organised a developers’ conference at the United International University (UIU) auditorium.