Dhaka, Mar 3 (UNB)- Robi and Airtel, both brands of leading digital service provider of the country Robi Axiata Limited, have been recognised as the most “Socially Devoted Brand” for the fourth quarter of 2018 by the globally renowned online analytics organisation, Socialbakers.
Socialbakers has certified both Robi and Airtel’s official Facebook pages for achieving cent percent response rate to customers’ queries.
This means that every query that was registered by the customers on their Facebook pages has been answered promptly by these brands. Both Robi Axiata Limited & Airtel Buzz Facebook pages have also achieved the lowest response time in the Bangladesh telecom industry.
Commenting on this recognition, Robi’s Vice-president (Media, Communication and Sustainability) Ekram Kabir said: “It’s very uplifting to have both Robi and Airtel recognised as Socially Devoted Brands by Socialbakers. We believe this only reflects our efforts in transforming ourselves as the next-generation digital telco.”