He came up with the directive after inaugurating the Bangabandhu Corner at the DPDC headquarters in the city on the occasion of birth centenary of Father of the Nation Bangabandhu Sheikh Mujibur Rahman.
He said the Power and Energy Ministry has announced the Mujib Year as a Service Year.
“You have to work an extra hour every day in the Mujib Year and go to customers to ensure better services,” he told the DPDC officials.
In the function, he inaugurated block-chain technology based-prepaid card service to ensure prompt service.
The function was also addressed by Power Secretary Dr Sultan Ahmed, DPDC managing director Bikash Dewan.
The State Minister advised the DPDC officials to enhance the quality of service to reduce the harassment of the customers and also save their money.
He also directed the power division officials to increase the use of pre-paid metres to collect electricity bills.
At present, there is only 3.3 million prepaid metres across the country while the total electricity consumers are 36.2 million.