A garment worker named 'Parvin Akhter' at Latifpur area of Kashimpur in Gazipur sadar was awarded Tk 20 lakh cashback on the purchase of Walton brand refrigerator under the prevailing customer benefits, offered by the company in its nationwide ongoing 'Digital Campaign Season-15'.
She purchased the fridge on installment facility with a down payment of Tk 4,550 only from the Walton Plaza Panishail branch.
Walton Hi-Tech Industries PLC's Deputy Managing Director Nazrul Islam Sarker and Plaza Trade's Chief Executive Officer (CEO) Mohammad Rayhan officially handed over a cheque to Parvin Akhter at a prgramme held at Walton Plaza Panshail branch in Gazipur on Monday, the company said in a statement on Tuesday.
The domestic brand initiated the digital campaign for providing the best and most swift after-sales services through online automation. Through the digital registration system, detailed information including the buyer's name, mobile number, and model number of product sold is being stored on Walton's server. As a result, customers get fast service from any Walton service center in the country even if they have lost the warranty card.
On the occasion of Eid-ul-Azha, Walton commenced Season-15 of its digital campaign with the offer of lucrative customer benefits. To encourage buyer's spontaneous participation in the Season-15, Walton is offering sure cashback up to Tk 20 lakh as well as crores of taka worth of free products for each buyer of its fridge, TV, AC, washing machine, microwave oven, blender, gas stove, rice cooker, and fan.
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Parvin Akhtar came from the Lalmia Sarkar Kandi village of Faridpur sadar. She has one son and a daughter.
Long-time ago, she got divorced from her husband. Now, she is working in a garment factory named 'Big Boss' in Gazipur and also struggling to make ends meet with her two children. However, purchasing a Walton refrigerator at the installment facility changed the fortunes of Parvin and her two children, added the release.
According to authorities, Walton fridge customers are getting 12 years compressor guaranty, along with a one-year replacement warranty, 5-year free after-sales services, swift after-sales services through a total of 77 service centers across the country, and also maximum 36 months easy installment facility.